CRM Consulting for Higher Education

The technology is already yours. We make it work.

Whether your CRM is brand new or has been in place for years, Violet Consulting partners with colleges and universities to turn complex platforms into systems their teams use with confidence. That confidence is what moves enrollment and student-success goals forward.

Why institutions choose us

Practitioners first, consultants second

20+

years in higher education and CRM for each founder and senior consultant

5

years in business: founded in 2021 by two women from the higher education CRM field

100+

college and university partners, including two statewide systems

Trusted by institutions including:

Alabama Community College System  ·  Campus Compact  ·  Campus Philly  ·  Dickinson State University  ·  Monroe County Community College  ·  Oakton College  ·  Saint Francis University  ·  Technical College System of Georgia  ·  University of North Carolina at Pembroke  ·  University of North Carolina School of the Arts  ·  Valencia College

Who we serve

Deep roots in community colleges. Experience across the full spectrum.

Community and technical colleges are our largest segment, close to half of the institutions we work with today. Two-year colleges run differently: open and rolling enrollment, dual enrollment, workforce and non-credit programs, transfer pathways, and students who stop out and return. A CRM configured for a selective four-year cycle does not fit that reality, and we know those processes so you will not spend the first month of a project explaining them to us.

The rest of our work spans public, private, and religiously affiliated colleges, arts and specialty institutions, and mission-driven nonprofits. Our team has held roles at large state institutions, community colleges, and small liberal arts colleges alike, so whatever your institution, we have likely sat on your side of the table.

Our current client mix:

Community & technical colleges

Largest segment

Public universities & systems

Private & religiously affiliated colleges

Nonprofits serving students or institutions

From single campuses to statewide systems, in more than 20 states and Canada.

What we do

Expertise across the full CRM lifecycle

From first implementation to long-term administration, we meet your institution wherever it is—and we leave your staff more capable than we found them.

01

Implementation

Configuring and customizing your CRM correctly from the start, with your team alongside us every step.

02

Live Training

Tailored, role-based training for administrators, staff, and faculty—with documentation your future users inherit.

03

Custom Projects

Bringing your CRM improvement ideas to life, from a focused build to a long-term engagement.

04

Data Integration

Connecting your SIS and other systems so your CRM works from a single, trusted source of data.

05

System Audit

Technical and business-process review with clear, prioritized recommendations you can act on.

06

Fractional Admin

Ongoing system administration that fills the gaps without the cost of a full-time hire.

Application fraud

Some of your applicants are not people.

Open-enrollment institutions have been hit hardest by fraud: bad actors who submit applications in volume, draw down aid, and disappear. We help colleges and universities put identity verification in place that fits how each institution works.

What our clients see: fake applications drop, enrollment holds steady, and staff stop chasing names that were never going to enroll. We integrate identity verification into your existing application process and CRM so legitimate students experience minimal disruption, and we build a manual review process for exceptions, with your team deciding what qualifies.

How we stop it →

27+

education institutions where we have helped integrate identity verification—with more underway

We are not learning on your project. We already know how the patterns shift and where students get stuck.

22

institutions with a live dual enrollment portal, and counting

We know what districts ask for in year two, so we build for it in year one.

Dual enrollment

Your fastest-growing program is running on email.

Dual enrollment has outpaced the processes built to handle it. Most institutions still manage it through email threads, spreadsheets, and paper permission forms, while the high school counselor on the other end cannot see where their students stand.

We build secure counselor portals that show each counselor only their own school’s students. Counselors are how dual enrollment students find you: make their work easy, and that district sends you more students next year.

How we build these portals →

What matters isn’t having a CRM. It’s having one that works for your institution—and a team that knows how to run it.

In their words

“They truly understood the unique requirements of a community college CRM, adapted the tools to do exactly what we intended, and left us with extensive notes to carry forward.”

Amanda Gregory · CRM Design Manager, Monroe County Community College

Latest resources

Let’s talk about your system.

A focused, no-pressure conversation about where your CRM stands today—and where it could go.